FAQ's

What types of media do you convert?

We convert a variety of media types including VHS tapes, 8mm film reels, slides, photos, and audio cassettes.

What digital formats do you offer?

We offer conversions to DVD, USB flash drives, and external hard drives.

How long does the conversion process take?

The conversion time varies depending on the type and quantity of media being converted. Typically, it takes between 3 to 7 business days.

Do you offer bulk discounts?

Yes, we offer discounts for large orders. Please contact us for more details.

How do I send my media to you?

You can drop off your media at a predetermined location or mail it to us. Please ensure that your media is securely packaged to prevent damage during transit.

Is my media safe during the conversion process?

Yes, we take great care in handling your media. We use professional-grade equipment and follow strict protocols to ensure the safety and integrity of your media throughout the conversion process.

What if I have damaged media?

We will do our best to recover and convert damaged media, but please note that the quality of the final product may be affected by the condition of the original media.

What payment methods do you accept?

We accept cash, credit/debit cards, and electronic payments bank transfer.

Do you offer any guarantees?

We guarantee that we will handle your media with care and professionalism. If you are not satisfied with the quality of the conversion, please contact us within 30 days for a resolution.

How do I contact you for more information?

You can reach us via phone at 780-676-0130 or toll-free at 1-877-890-5229. You can also email us at the email address above.

For any other questions or concerns, feel free to reach out to us via our contact page or email us directly at the email address above.